Article - CS362797

Error "keystore password was incorrect" received when trying to register ThingWorx instance with Solution Central on Microsoft Windows

Modified: 05-Aug-2024   


Applies To

  • ThingWorx Platform 8.5 to 9.4
  • ThingWorx Solution Central 8.5
  • OpenSSL
  • Keystore Explorer
  • Microsoft Windows

Description

  • Password error received when trying to register instance with Solution Central
  • Composer displaying password error when trying to register ThingWorx instance in Solution Central:
Unable to execute service RegisterOrUpdateInstance on SolutionCentralSubsystem : keystore password was incorrect
  • The keystore was generated numerous times per these instructions from the Help Center but the keystore password error persists
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