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Article - CS364217

"Error [ERR_TLS_CERT_ALTNAME_INVALID]: Hostname/IP does not match certificate's altnames" is seen when creating a Connector that uses TLS/SSL in ThingWorx Flow

Modified: 29-Sep-2025   


Applies To

  • ThingWorx Platform 9.5 to 9.3
  • ThingWorx Flow

Description

  • Cannot create Connector in ThingWorx Flow
  • Getting Invalid connector. in the ThingWorx Flow UI when creating an SSL/TLS enabled Connector
  • Connector fails to be created in Flow with an SSL/TLS error when using a secure Application URL
  • Connectors > + > OSLC Basic returns an SSL/TLS error when trying to create it
  • ERR_TLS_CERT_ALTNAME_INVALID is seen when trying to create a Connector in ThingWorx Flow
  • ThingWorx Flow logs located in <ThingWorx Flow>\.pm2\logs show the following:
    • flow-api_out 
      • {"module":"responseHelper","timestamp":"<Date Time>","level":"error","message":"{&quot;error&quot;:{&quot;message&quot;:&quot;Invalid connection.&quot;,&quot;code&quot;:&quot;INVALID_CONNECTION&quot;}}"}
    • oauth_out (set to DEBUG) 
      • {"module":"OSLCConnector","timestamp":"<Date Time>","level":"debug","message":"Response : Error [ERR_TLS_CERT_ALTNAME_INVALID]: Hostname/IP does not match certificate's altnames: Host: <Hostname input in Connector>. is not cert's CN: <Certificate Common Name>"}
  • Unable to create any one of the following Flow Connectors which use SSL/TLS in ThingWorx Flow:
    • ActiveMQ
    • FactoryTalk MOM
    • FTP
    • OData Basic
    • OSLC Basic
    • HTTP Basic
    • RSS Feeds Basic
    • SAP OData Basic
    • SAP RFC Basic
    • SOAP Basic
    • SQL Connector
    • Swagger Basic
    • ThingWorx
    • Windchill
    • Windchill RV&S
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