Article - CS364447

Error "Unable to process purgeBetweenNow Request" is received in ThingWorx

Modified: 19-Jul-2024   


Applies To

  • ThingWorx Platform 8.4 to 9.3

Description

  • PurgePropertyHistory fails soemtimes
  • A subscription is used to purge value stream data on a regular basis.
  • When executing following error can be seen multiple times in ApplciationLog
Unable to process purgeBetweenNow Request for XXXX: Another request for this thing is active
  • Possible SQLServer deadlock can occur with error
Transaction (Process ID XX) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction.
[2,000] Error occurred while accessing the data provider.

 
This is a printer-friendly version of Article 364447 and may be out of date. For the latest version click CS364447