Article - CS364981

After a ThingWorx Flow upgrade from 9.1 to 9.2/9.3 logo is continuously spinning

Modified: 30-Mar-2022   


Applies To

  • ThingWorx Platform 9.1 F000 to 9.3 F000

Description

  • ThingWorx Composer is accessible and is working
  • ThingWorx Flow is not opening, PTC logo is continuously spinning or is giving Error 504
  • Using Developer Tools from any browser this error is returned:
    • Access to XMLHttpRequest at 'https://xxx:<port>/Thingworx/Flow/customCss' from origin 'https://127.0.0.1' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource
  • When running the ValidateFlowSetup everything is ok
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