Error occurred while opening PDF using Adobe Acrobat of Chrome in Windchill PDMLink

• An exception occurred when trying to download the object's content/attachment from Chrome with Adobe Acrobat installed

  HTTP Status 500 – Internal Server Error Type Status Report Message The signature from "https://<hostname>/Windchill/servlet/WindchillGW", signed at "yyy", received at "zzz", is already used. Please retry the operation.If the error persists please contact the system administrator. Description The server encountered an unexpected condition that prevented it from fulfilling the request. ERROR : wt.fv.master - Error in doDirectDownload (wt.intersvrcom.intersvrcomResource/46) wt.wrmf.transport.WTTransportException: The signature from "https://<hostname>/Windchill/servlet/WindchillGW", signed at "yyy", received at "zzz", is already used. Please retry the operation. If the error persists please contact the system administrator. at wt.intersvrcom.URLAuthenticator.checkAuthentication(URLAuthenticator.java:265) at wt.fv.master.StandardMasterService.doDirectDownload(StandardMasterService.java:3215) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566) at wt.httpgw.HTTPServletResponse.invoke(HTTPServletResponse.java:264) at wt.httpgw.MethodRequestHandler.handleRequest(MethodRequestHandler.java:92) at wt.httpgw.HTTPGatewayServlet.serviceWithoutFilters(HTTPGatewayServlet.java:336) at wt.httpgw.FilterChainImpl.doFilter(FilterChainImpl.java:94) at wt.session.SessionContextDestroyer.doFilterInternal(SessionContextDestroyer.java:136) at wt.session.SessionContextDestroyer.doFilter(SessionContextDestroyer.java:184) at wt.httpgw.FilterChainImpl.doFilter(FilterChainImpl.java:81) at wt.httpgw.HTTPGatewayServlet.service(HTTPGatewayServlet.java:235) at javax.servlet.http.HttpServlet.service(HttpServlet.java:764) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at wt.licenseusage.licensing.LicenseFilter.doFilter(LicenseFilter.java:47) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.ptc.jws.servlet.filter.WsdlServletFilter.doFilter(WsdlServletFilter.java:61) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.ptc.core.ui.validation.URLValidationFilter.doFilter(URLValidationFilter.java:86) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at wt.httpgw.filter.WTContextBeanFilter.doWithWtContextBeanHandler(WTContextBeanFilter.java:104) at wt.httpgw.filter.WTContextBeanFilter.doFilter(WTContextBeanFilter.java:58)

• Error occurred while opening trying to download the object's content/attachment and open from Chrome/ Edge browser

Failed to load PDF Document

• User is unable to view attachment added to the Change Notice