Article - CS369624
Error message in the log WAHttpsClient:getJSONObjectFromWebService Connection timed out: connect java.net.ConnectException: Connection timed out: connect in Windchill PDMLink
Modified: 09-Jun-2025
Applies To
- Windchill PDMLink 12.0.2.5 to 13.0.2.4
Description
- From Method Server log
-
YYYY-MM-DD HH:MM:SS,PPP ERROR [main] com.ptc.wa.util.WAUtil - EXCEPTION : WAHttpsClient:getJSONObjectFromWebService Connection timed out: connect java.net.ConnectException: Connection timed out: connect at java.base/java.net.PlainSocketImpl.waitForConnect(Native Method) ... -
ERROR [main] com.ptc.wa.util.WAUtil - EXCEPTION : WAHttpsClient:getJSONObjectFromWebService Connection reset java.net.SocketException: Connection reset ... ERROR [main] com.ptc.wa.StandardWAService - Exception trying to validate Licensing features Cannot invoke "org.json.JSONObject.toString()" because "<local4>" is null java.lang.NullPointerException: Cannot invoke "org.json.JSONObject.toString()" because "<local4>" is null
-
This is a printer-friendly version of Article 369624 and may be out of date. For the latest version click CS369624