Article - CS380237
After a ThingWorx Upgrade lot of errors can be seen related to the widgets
Modified: 19-May-2025
Applies To
- ThingWorx Platform 9.3 to 9.7
Description
- After a ThingWorx upgrade errors can be seen related to the ptcs-label
- Mashup is not loading correctly after upgrade
- Widget ptcs-label is not working as in the previous version
- After upgrading ThingWorx, the Prompt widget is not displaying correctly
- Seeing the following error in the <thingworx_home>\ThingworxStorage\logs\ApplicationLog.log file:
[L: ERROR] [O: c.thingworx] [I: UI] [U: <user>] ERROR [widget] ptcs-label [", propery:","PreserveWhiteSpace"," has invalid source wc property:","preserveWhiteSpace"] [L: ERROR] [O: c.thingworx] [I: UI] [U: <user>] ERROR [widget] ptcs-label [", propery:","PreserveWhiteSpace"," has invalid source wc property:","preserveWhiteSpace"] [L: ERROR] [O: c.thingworx] [I: UI] [U: <user>] ERROR [widget] An error occurred while calling mashup::afterRender ["Mashup",{}] -
This is a printer-friendly version of Article 380237 and may be out of date. For the latest version click CS380237