Article - CS382986
Trusted certificate entries are not password-protected error
Modified: 19-Dec-2023
Applies To
- Windchill Navigate (formerly ThingWorx Navigate) 8.5.0 to 9.5
Description
- Trusted certificate entries are not password-protected error
- Error in ThingWorx securitylog.log: [ Failed to utilize the SSO component for authentication ][ trusted certificate entries are not password-protected ]
- ThingWorx configured for PingFederate SSO
- SSO-settings.json file uses the value of the alias for a public key certificate for the keyStoreKey
- SSO-settings.json file specifies a value for keyStoreKeyPass
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