Article - CS384115

Database Administrator unable to Clear Principal Locks of database Principals in Windchill Modeler

Modified: 10-Jan-2023   


Applies To

  • PTC Modeler 9.4 to 9.5

Description

  • An user who is made a database administrator (Add Principal -> Principal's Login Name -> Admin Checked) is unable to clear principal locks on a database (via right-click -> Clear Locks -> Clear Principal Locks... -> Relevant username) 
  • When attempted by the SQL instance admin, they could clear the locks.
  • Error: Failed to clear all database locks SFC < 15406 >: [Microsoft][ODBC Driver 17 for SQL Server][SQL Server]Cannot execute as the server principal because the principal "XXXXX" does not exist, this type of principal cannot be impersonated, or you do not have permission
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