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Article - CS399478

Unable to use the Wiki Word plugin due to "Exception exporting package" in Codebeamer

Modified: 22-Aug-2023   


Applies To

  • Codebeamer 21.09 to 2.0
  • Docker

Description

  • When using the Word Wiki plugin instead of with Word document content, the below error message is displayed: 
  • The server logs contain this error:  
    INFO  plugins.word.Docx4jWordToHtmlConverter - Failed to load using Docx4j [catalina-exec-35] [194] {Req#=498801, Sess#=c60..eae, serverId=server}
org.docx4j.openpackaging.exceptions.Docx4JException: Exception exporting package
    at org.docx4j.convert.out.common.AbstractExporter.export(AbstractExporter.java:106) ~[docx4j-without-xslt-6.1.2.jar:?]
    at org.docx4j.Docx4J.toHTML(Docx4J.java:830) ~[docx4j-without-xslt-6.1.2.jar:?]
    at com.intland.codebeamer.wiki.plugins.word.Docx4jWordToHtmlConverter.convertWordToHtml(Docx4jWordToHtmlConverter.java:85) [cb-21.09-SP5.jar:?]
    at com.intland.codebeamer.wiki.plugins.WordPlugin.convert(WordPlugin.java:104) [cb-21.09-SP5.jar:?]
    at com.intland.codebeamer.wiki.plugins.WordPlugin.execute(WordPlugin.java:71) [cb-21.09-SP5.jar:?]
    at com.ecyrd.jspwiki.plugin.PluginManager.execute(PluginManager.java:401) [JSPWiki-1.11.jar:?]
    at com.ecyrd.jspwiki.parser.PluginContent.getText(PluginContent.java:164) [JSPWiki-1.11.jar:?]
    at org.jdom.output.XMLOutputter.printTextRange(XMLOutputter.java:1054) [jdom-1.1.jar:1.1]
    at org.jdom.output.XMLOutputter.printContentRange(XMLOutputter.java:989) [jdom-1.1.jar:1.1]
    at org.jdom.output.XMLOutputter.outputElementContent(XMLOutputter.java:445) [jdom-1.1.jar:1.1]
    at com.ecyrd.jspwiki.render.XHTMLRenderer.getString(XHTMLRenderer.java:61) [JSPWiki-1.11.jar:?]
    at com.intland.codebeamer.wiki.WikiMarkupProcessor.transformToHtml(WikiMarkupProcessor.java:571) [cb-21.09-SP5.jar:?]
    at com.intland.codebeamer.wiki.WikiMarkupProcessor.transformToHtml(WikiMarkupProcessor.java:508) [cb-21.09-SP5.jar:?]
    at com.intland.codebeamer.wiki.WikiMarkupProcessor.transformToHtml(WikiMarkupProcessor.java:501) [cb-21.09-SP5.jar:?]
    at com.intland.codebeamer.wiki.WikiMarkupProcessor.transformToHtml(WikiMarkupProcessor.java:487) [cb-21.09-SP5.jar:?]
    at com.intland.codebeamer.ui.view.table.TrackerSimpleLayoutDecorator.renderFieldValue(TrackerSimpleLayoutDecorator.java:1595) [cb-21.09-SP5.jar:?]
    at com.intland.codebeamer.ui.view.table.TrackerSimpleLayoutDecorator.getCustomValue(TrackerSimpleLayoutDecorator.java:1563) [cb-21.09-SP5.jar:?]
    at com.intland.codebeamer.ui.view.table.TrackerSimpleLayoutDecorator.getRenderValue(TrackerSimpleLayoutDecorator.java:1553) [cb-21.09-SP5.jar:?]
    at com.intland.codebeamer.ui.view.table.TrackerSimpleLayoutDecorator.getRenderValue(TrackerSimpleLayoutDecorator.java:1540) [cb-21.09-SP5.jar:?]
    at com.intland.codebeamer.ui.view.table.TrackerSimpleLayoutDecorator.getRenderValue(TrackerSimpleLayoutDecorator.java:1530) [cb-21.09-SP5.jar:?]
    at org.apache.jsp.bugs.tracker.docview.viewPropertiesFieldsTable_jsp._jspService(viewPropertiesFieldsTable_jsp.java:627) [ROOT/:?]
[...]
Caused by: java.lang.NullPointerException
    at org.docx4j.openpackaging.parts.WordprocessingML.ObfuscatedFontPart.deleteEmbeddedFontTempFiles(ObfuscatedFontPart.java:263) ~[docx4j-without-xslt-6.1.2.jar:?]
    at org.docx4j.openpackaging.parts.WordprocessingML.FontTablePart.deleteEmbeddedFontTempFiles(FontTablePart.java:161) ~[docx4j-without-xslt-6.1.2.jar:?]
    at org.docx4j.convert.out.common.AbstractExporter.export(AbstractExporter.java:90) ~[docx4j-without-xslt-6.1.2.jar:?]
    ... 224 more
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