Article - CS402577

The content being blank in the third phase of the Arbortext Content Delivery(ACD)

Modified: 01-Apr-2025   


Applies To

  • PTC Arbortext Content Delivery (formerly Servigistics InService) 7.1.4.0 F000

Description

  • While Navigating to PH the partlist at third phase not visible in the UI
  • Viewer server unable to show and load data regarding partlists
  • Error in inservice.log
  • [2023-01-25 06:59:19,547] [WARN,SCRequestContextInitializationFilter;;440_default task-16;;SHARED;siteadmin] Runtime warning message: SCQueryInfo only supports a single value per argument. Only the first will be honored.
    [2023-01-25 06:59:56,457] [ERROR,DefaultExceptionHandler;;440_1640;;SEGINDIASAARC;siteadmin] runtime error message: Exception in InService WebService: null
    at com.ptc.sc.sce.services.SCEPartsListService.identifyKitPLItems(SCEPartsListService.java:658)
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