Article - CS403777

The error "unable to find valid certification path to requested target" thrown in MethodServer log file when the users from Corp Active Directory (AD) attempt to login Windchill and fail in Windchill PDMLink

Modified: 15-Aug-2025   


Applies To

  • Windchill PDMLink 10.2 to 12.0

Description

  • The users  from Corp Active Directory (AD) fail to login Windchill 
  • The following error is thrown in the Method Server log file for each failed attempt :
ERROR [SessionUserMonitor] wt.session.SessionUsers.ICache  - Error in processUser
wt.util.WTException: com.infoengine.exception.adapter.IEAdapterException; nested exception is: 
javax.naming.CommunicationException: simple bind failed: <Corp AD>:<Corp AD port> [Root exception is javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target]
Nested exception is: com.infoengine.exception.adapter.IEAdapterException; nested exception is: 
javax.naming.CommunicationException: simple bind failed: <Corp AD>:<Corp AD port> [Root exception is javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target]
                at com.infoengine.jndi.JNDIAdapterImpl.processRequest(JNDIAdapterImpl.java:254)
                at com.infoengine.procunit.adapter.Adapter.send(Adapter.java:199)
  • AD Users unable to login to Windchill server
  • Error reported on client browser:
image.png
This is a printer-friendly version of Article 403777 and may be out of date. For the latest version click CS403777