Article - CS405487

Deploying a package via ThingWorx Software Content Management to ThingWorx throws error "Error completing delivery target for jobId=<jobid>"

Modified: 12-Mar-2024   


Applies To

  • ThingWorx Platform 9.3

Description

  • Package download to Axeda agent via ThingEorx Software Content Management (SCM) is failing
  • Pushing a package via (SCM) from ThingWorx to Axeda agent is failing
  • Errors in the eMessageConnector logs:
[vert.x-worker-thread-13] ERROR c.t.p.e.s.f.UtilitiesSCMPackageStatusHandler - Error completing delivery target for jobId=<jobID> success=false errorCode=14 extendedErrorCode=500 java.util.concurrent.ExecutionException: com.thingworx.sdk.api.concurrent.RequestException: Server returned an error with status STATUS_INTERNAL_ERROR and message: Internal Error
  • Errors in the ThingWorx platform Application logs:
[L: ERROR] [O: E.c.t.p.s.SCMSubsystem] [I: ] [U: <eMessageConnectorUser>] [S: ] [P: ] [T: WSExecutionProcessor-75] User is un-authorization for service invoke, please see Software Content Management Documentation  
[L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: <eMessageConnectorUser>] [S: ] [P: ] [T: WSExecutionProcessor-75] Unable to dispatch [ uri = /Things/TW.RSM.SFW.SoftwareManager/Services/StartTransfer/]: Unable to Invoke Service StartTransfer on TW.RSM.SFW.SoftwareManager : Could not get Entries for delivery targets Not authorized for ServiceInvoke on QueryEntries in SCMSubsystem
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