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Article - CS406589

All Dashboards and Wiki pages show the error message "Failed to render dashboard with identifier" on Codebeamer

Modified: 10-Dec-2025   


Applies To

  • Codebeamer 21.09 to 3.0

Description

  • Suddenly, Codebeamer users may notice the following problems on all Dashboards and Wiki pages
  • After updating from 3.0.0.1 to 3.0.0.3, all the Wiki and Tracker tabs show below message and the dashboard does not display 
    • Failed to render dashboard with identifier <dashboard_ID>
  • Above error message on the UI
  • Error in the server logs 
    • INFO  codebeamer.security.AccessLogFilter - Request-<ID> <IP> <USER ID> "GET /cb/dashboard/retrieve.spr?dashboardId=<ID>&_=<ID> HTTP/1.1" [...]
INFO  dao.impl.ArtifactFileDaoImpl - Original content of #<ID>-<USERNAME>'s Personal Wiki CANNOT be found here: \\repository\docs\<ID> [...]
INFO  dao.impl.ArtifactFileDaoImpl - Try to find a temporaly file for ##<ID>-<USERNAME>'s Personal Wiki: \\repository\docs\<ID> [...]
WARN  dao.impl.ArtifactFileDaoImpl - File [[<ID>] /<HASH>] of artifact [[<ID>] /<USERNAME>'s Personal Wiki] does not exists [...]
ERROR controller.dashboard.DashboardController - <ID> dashboard failed to render. [...]
java.lang.IllegalArgumentException: Dashboard layout is empty, please double check that dashboard is present.
    at com.intland.codebeamer.controller.support.dashboard.DashboardControllerSupport.deserializeLayout(DashboardControllerSupport.java:731) ~[cb-21.09-SP11.jar:?]
    at com.intland.codebeamer.controller.support.dashboard.DashboardControllerSupport.retireveWidgetContainer(DashboardControllerSupport.java:825) ~[cb-21.09-SP11.jar:?]
    at com.intland.codebeamer.controller.support.dashboard.DashboardControllerSupport.renderDashboard(DashboardControllerSupport.java:168) ~[cb-21.09-SP11.jar:?]
    at com.intland.codebeamer.controller.dashboard.DashboardController.getDashboard(DashboardController.java:142) [cb-21.09-SP11.jar:?]
    [...]
  • After creating project from export template, the dashboard from Tracker tab does not load with below error 
    • INFO  dao.impl.ArtifactFileDaoImpl - Original content of #2153740-Trackers CANNOT be found here: /home/appuser/codebeamer/repository/docs/2036/651/1 [catalina-exec-38] [224] {Req#=696203, Sess#=0cf..06b, serverId=server}
INFO  dao.impl.ArtifactFileDaoImpl - Try to find a temporaly file for #2153740-Trackers: /home/appuser/codebeamer/repository/docs/2153740_1 [catalina-exec-38] [224] {Req#=696203, Sess#=0cf..06b, serverId=server}
WARN  dao.impl.ArtifactFileDaoImpl - File [[2036651] /38850ed5bf4d3229666613cc8fbe3d649b0014433c979daf5e5a3636d89662a62e883566539b1a8c990e42618cb4211994e4d57fde49e77a282a762cccc5c903] of artifact [[2153740] /Trackers] does not exists  [catalina-exec-38] [224] {Req#=696203, Sess#=0cf..06b, serverId=server}
ERROR dashboard.persistence.DashboardLayoutRetriever - 2153740 dashboard failed to load. [catalina-exec-38] [224] {Req#=696203, Sess#=0cf..06b, serverId=server}
java.lang.IllegalArgumentException: Dashboard layout is empty, please double check that dashboard is present.
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