Article - CS410989

Latest Flexnet License server 11.19.4.3 and 11.19.6.0 vendor daemon ptc_d restarting after some time intervals

Modified: 25-Oct-2024   


Applies To

  • Creo Parametric 1.0 to 11.0
  • Flexnet License server 11.19.4.3 and 11.19.6.0

Description

  • Latest Flexnet License server 11.19.4.3 vendor daemon ptc_d restarting after some time intervals
  • Frequently error (-97) The Desired vendor demon is down is observed
  • Facing frequent License lost error for multiple client user systems after installing license manager version 11.19.6.0. Checked on server and found below errors in lmadmin.log:
    2024-06-20 17:06:14,630 root.LicenseEngine (ptc_d) exited with status -1073741819.
    2024-06-20 17:06:15,227 root.Vendor (ptc_d) started.
    2024-06-20 17:45:31,860 root.Vendor (ptc_d) stopped.
    2024-06-20 17:45:31,920 root.LicenseEngine (ptc_d) exited with status -1073741819.
    2024-06-20 17:45:32,573 root.Vendor (ptc_d) started.
    2024-06-20 18:33:47,296 root.Vendor (ptc_d) stopped.
    2024-06-20 18:33:47,312 root.Vendor (ptc_d)maximum number of start retry is reached.
    2024-06-20 18:33:47,312 root.LicenseEngine (ptc_d) exited with status -1073741819.
    2024-06-20 18:43:51,096 root.LicenseEngine stopped.
    2024-06-20 18:43:51,096 root.Vendor (ptc_d) ERROR: invalid state.

     
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