Article - CS415010

Login to Windchill fails after configuring SSO using Shibboleth SP

Modified: 08-Apr-2024   


Applies To

  • Windchill PDMLink 11.1 to 13.0

Description

  • Login to Windchill fails after configuring SSO using Shibboleth SP
  • Error in MethodServer log
INFO  [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err  - SEVERE: Servlet.service() for servlet [jsp] threw exception
INFO  [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err  - wt.util.WTException: Failed to process the request. Contact your administrator for assistance.
INFO  [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err  -               at org.apache.jsp.WEB_002dINF.jsp.sso.shibboleth.sessionHook_jsp._jspService(sessionHook_jsp.java:199)
INFO  [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err  -               at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
INFO  [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err  -               at javax.servlet.http.HttpServlet.service(HttpServlet.java:764)
INFO  [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err  -               at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:465)
INFO  [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err  -               at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:383)
INFO  [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err  -               at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:331)
INFO  [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err  -               at javax.servlet.http.HttpServlet.service(HttpServlet.java:764)
INFO  [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err  -               at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
INFO  [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err  -               at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
INFO  [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err  -               at com.ptc.core.ui.validation.URLValidationFilter.doFilter(URLValidationFilter.java:86)
INFO  [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err  -               at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
INFO  [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err  -               at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
INFO  [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err  -               at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:712)
INFO  [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err  -               at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:462)
INFO  [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err  -               at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:388)
INFO  [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err  -               at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:316)
INFO  [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err  -               at org.springframework.web.servlet.view.InternalResourceView.renderMergedOutputModel(InternalResourceView.java:171)
INFO  [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err  -               at org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:316)
INFO  [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err  -               at org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1401)
INFO  [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err  -               at org.springframework.web.servlet.DispatcherServlet.processDispatchResult(DispatcherServlet.java:1145)
INFO  [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err  -               at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:1084)
INFO  [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err  -               at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:963)
INFO  [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err  -               at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:1006)
INFO  [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err  -               at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:898)

 
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