Article - CS418367
Japanese characters entered in richtext field are not recognized by RV&S
Modified: 18-Jun-2024
Applies To
- PTC RV&S (formerly Integrity Lifecycle Manager) 13.2.0.0 to 13.2.0.1
Description
- Problem:
Japanese characters entered in richtext field are not recognized by RV&S
- Steps to reproduce:
1. Create a new item. Enter only Japanese characters in richtext field and save it.
Richtext field: あいうえお
It is very important not to move your cursor when entering the last Japanese character.
It looks like あいうえお|
[Result] The Japanese characters are not saved.
2. Create another new item. Enter only English characters in richtext field and save it.
Richtext field: abc
[Result] The English characters are saved properly.
3. Edit the item saved in step #2. Add only Japanese characters after the English characters and save it.
Richtext field: abc --> abcあいうえお
It is very important not to move your cursor when entering the last Japanese character.
It is very important not to move your cursor when entering the last Japanese character.
It looks like abcあいうえお|
[Result] RV&S doesn't recognized the changes in richtext field. Edit icon is not displayed. Hence, the item cannot be saved.
- Note:
- If you move your cursor in step #1 and #3, RV&S can recognize the changes in richtext field.
- It looks like abcあいう|えお
- Also, if you insert new line by pressing "Enter" key, RV&S can recognize the changes in richtext field.
- It looks like
abcあいうえお
|
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