Article - CS437628
On "Run Manual Process" page some PAI autopilot processes are missing in Servigistics
Modified: 30-Jul-2025
Applies To
- Servigistics Service Parts Management 13.0.0.0 to 14.0.0.0
Description
- On "Run Manual Process" page PAI autopilot processes below are not visible in Servigistics
- General Analytics Data Loader
- Forecast Analytics Generator
- Planning Analytics Generator
- Analytics Page
- Error in WebUI logs
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[main] ERROR com.svg.planning.dao.db.SnowflakeDbManagerImpl - Failed to create JDBC template: Failed to obtain JDBC Connection; nested exception is net.snowflake.client.jdbc.SnowflakeSQLLoggedException: JDBC driver encountered communication error. Message: No trusted certificate found.
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- Error in the browser when running any of the following AutoPilot jobs manually
- General Analytics Data Loader
- Forecast Analytics Generator
- Planning Analytics Generator
- Analytics Page
- Error in AutoPilot log file
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xxxx-xx-xx xx:xx:xx.xxxx[RMI TCP Connection(23)-10.70.145.31] ERROR com.svg.core.autopilot.task.TaskFactoryImpl - Failed to find class with AutoPilotTask ProcID of xxxx xxxx-xx-xx xx:xx:xx.xxxx[RMI TCP Connection(23)-10.70.145.31] DEBUG com.svg.core.server.ServerExporter - Target method failed for RemoteInvocation: method name 'run'; parameter types [long, com.svg.core.autopilot.task.TaskList] com.svg.core.autopilot.AutoPilotException$UnrecognizedProcessIdException: Process ID 'xxxx' is not recognized
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