Article - CS45031

APE Worker fails when trying to create representation indicating invalid credentials with Arbortext Publishing Engine

Modified: 31-Aug-2017   


Applies To

  • PTC Arbortext Editor 5.2 to 8.1
  • PTC Arbortext Publishing Engine 5.2 to 8.1
  • Windchill PDMLink 9.1 to 12.0

Description

  • APE worker fails when trying to create representation
  • Error received
Arbortext PE failed to create an output file [
HTTP response code: 500
Compose Error

 
  • There was an error establishing session with given parameters:
hosturl = 'http://hostname/Windchill'
workspace = 'publish655698892095821339tmp'
username = 'wcadmin'
  • Error:
[A30500] CMS exception: general failure
Invalid server location OR The specified server http://hostname/Windchill is currently not available, reason code 500. Please check your connection to the server or contact an Administrator.

 
  • Only wt.auth entries in F:\ptc\Windchill_10.0\Windchill\codebase\wt.properties file are:

wt.auth.authenticator=wt.session.SessionAuthenticator
wt.auth.handlers=wt.httpgw.HTTPAuthentication
wt.auth.reauthenticationAllowed=true
wt.auth.toLowerCase=true
wt.auth.verboseClient=false
wt.auth.verboseServer=false

 

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