Article - CS55421
PTC Solution Installer(PSI) log fails with error "Windchill Loader exited with error status = 1" in Windchill PDMLink
Modified: 20-Feb-2025
Applies To
- Windchill PDMLink 9.1 to 12.1
Description
- PTC Solution Installer(PSI) log fails in Windchill PDMLink
Windchill Loader exited with error status = 1
Error caught in PasswordRedactor.redactLogFile, while redacting file:
Input length = 1
- PTC Solution Installer(PSI) log fails with error "Windchill Loader exited with error status = 1" while installing Windchill ProjectLink
INFO 18-02-2024 11:08:05 - Running loader command: /ptc/Windchill_13.0/Windchill/bin/windchill --java=/home/java/jdk_17.0.9/bin/java --javaargs=-Dwt.load.installer.serverManagerTimeout=300 wt.load.WindchillLoader -Application=Windchill.ProjectLink -Unattended -AbortOnError -Locale=en -User=wcadmin -Password=<redacted> INFO 18-02-2024 11:11:40 - joining with std out thread INFO 18-02-2024 11:11:40 - std out join complete. INFO 18-02-2024 11:11:40 - joining with std error thread INFO 18-02-2024 11:11:40 - std err join complete. FATAL 18-02-2024 11:11:40 - Windchill loader exited with error status = 1 DEBUG 18-02-2024 11:11:40 - Installation is Aborting. The installation cannot continue.
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