Article - CS58450
Troubleshooting of Startup failures and premature exits in Creo Parametric
Modified: 21-Feb-2025
Applies To
- Pro/ENGINEER and Creo Elements/Pro Wildfire 2.0 to Wildfire 5.0
- Creo Parametric 1.0 to 11.0
- Windchill PDMLink 11.1 to 12.1
Description
- Troubleshooting random premature exits
- Random multiple crashes while working
- Non-reproducible exits
- Retrieving Assembly files from a specific directory causes premature exit. Works fine if the assembly files are moved to a different or sub directory.
- Creo Parametric exits prematurely when open two session windows then close the first one
- Premature exit with fatal error and traceback generated
- Creo Parametric exits upon the start
- Creo crashes while opening specific assembly
- Application becomes not responding while doing certain operations
- Receive error: EXCEPTION_ACCESS_VIOLATION when trying to edit an object pattern in an assembly
- Creo frequently crashes with errors. [HD Graphics 530+
NVIDIA Quadro M2000M, 2016/11/10, 21.21.13.6972] - Exits while opening multiple assemblies in a single session
- High frequency random exit when working in Flexible Modeling
- When operating Creo Parametric, it sometimes lags. (Windows 10, NVIDIA Quadro RTX 6000, driver date is 2018/11/8)
- Application exits as computer loading everything into GPU RAM and running out of capacity
- Creo Parametric exit when connected or disconnected to Windchill even through multiple parametric.psf files are configured for different cache directory
- Premature exit on opening a specific drawing
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