Article - CS62262

When accessing Windchill PDMLink 10.1 using the Google Chrome Browser to view associated PDF files for a Representation will neither view the file nor provide the option to save or download it

Modified: 07-Apr-2017   


Applies To

  • Creo View 2.0 F000 to M010
  • Windchill ProjectLink 10.1 F000 to M010
  • PTC Arbortext Content Manager 10.1 F000 to M010
  • Windchill PDMLink 10.1 F000 to M010
  • Pro/INTRALINK 8.x + 10.1 F000 to M010

Description

  • Depending on how the Browser is configured, Right-clicking a Representation and selecting a PDF file from the Files sub-menu should
  1. Open the PDF in the Browser's cofigured PDF viewer or
  2. Launch a dialog box to Save\Download the PDF file should be displayed
  • Using the Google Chrome browser with default settings, neither of these things happens
  • At Windchill 10.1 F000, WVS functionality was added which allows the viewing of additional file types directly using the Broswer's configured viewing preferences for that file-type or extension
  • This functionality is accessed from the Windchill Representations/Annotations table using the right-click (RMB) > Files action menu for a specific Representation
  • Out-of-the-box, PDF files are listed by WVS in this Windchill menu if they are present in the Representation
This is a printer-friendly version of Article 62262 and may be out of date. For the latest version click CS62262