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Article - CS76580

Windchill PDMLink: Failed to publish CAD Documents whose CAD file names contain multi-byte characters: "Problem copying all files via ftp org.apache.commons.net.io.CopyStreamException: IOException caught while copying."

Modified: 31-May-2023   


Applies To

  • Windchill PDMLink 9.0 to 12.1
  • Dassault SolidWorks
  • Autodesk AutoCAD
  • Autodesk Inventor
  • Dassault CATIA V5
  • Creo Elements/Direct Modeling
  • Creo Elements/Direct Drafting

Description

  • Failed to publish a SolidWorks file with a Chinese file name
  • Worker log reports error when attempting to publish files containing double-byte characters
  • Publishing fails for a non-file-sync worker when processing EPMDocuments whose CAD file name contains double-byte (2 byte) characters (e.g. Chinese Simplified and Traditional, Korean and Japanese)
  • This only occurs when FTP is used for the common file-system between Windchill and a remote worker
  • Error messages:
WVS Job Monitor:
Problem copying all files via ftp org.apache.commons.net.io.CopyStreamException: IOException caught while copying.
Part Processing Returned: $ERROR$ Problem copying all files via ftp

FTP java.io.FileNotFoundException: 550 The filename, directory name, or volume label syntax is incorrect.
 
Background MethodServer:
ERROR : wt.wvs.publish.FTP wcadmin - FTP change dir IOException
java.io.FileNotFoundException:550 can't access file.
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