Article - CS265134

Functionality and display issues when using a 4K resolution display with Creo View & Creo Parametric

Modified: 28-Oct-2024   


Applies To

  • Creo View 3.1 to 10.0
  • Creo Parametric 1.0 to 10.0
  • Windchill PDMLink 11.0 to 12.1
  • Windchill Workgroup Manager 11.0 M030-CPS02

Description

  • Functionality and display issues when using a 4K resolution display with Creo View & Creo Parametric, particularly when a representation is opened from Windchill in a web browser-embedded session
  • Creo View ribbon buttons are randomly distorted or black
User-added image
  • UI text and model names in the Model Tree are difficult to read
  • Some buttons in the UI are not functional
  • Embedded browser is small and difficult to read on high DPI and/or 4K monitors
  • Embedded browser is split on the Notebook Lenovo P52 with Windows 10 x64bit
  • Unable to select certain features in the UI
  • Embedded browser is displayed twice when using external monitors
  • Embedded browser page is displayed twice with different sizes
  • Embedded browser does not render correctly while using multi-screen configuration
  • Insert mode green bar in model tree will not move by dragging. I get the red circle cross out curser image
  • The icons(eg. Open, New...) in Creo Parametric is small on 4K resolution monitor
  • Text size within embedded chromium browser window is very small when 4K resolution display is in use
  • Setting config.pro option "high_dpi_enabled NO" results in very large text and incomplete content shown in embedded browser when trying to resolve the 4K resolution display issue
  • Incomplete display of Window when performing export IGS /STP files
  • Small graphics window screen issue 
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