Article - CS247845

PTC Solution Installer (PSI) aborts with "Error during schema creation" when installing a fresh instance of Windchill PDMLink

Modified: 27-May-2024   


Applies To

  • Windchill PDMLink 10.0 to 13.0

Description

  • PTC Solution Installer (PSI) aborts with Error during schema creation during Loading new schema phase
  • PSI fails with error: 
    create schema returned non-zero: 1
  • PSI error message:
    ​​************ Loading schema ************
    loadAllSchema: timer.start
    WindchillDDLManager:getJavaArgs - for fresh install scenario, and a recover install of a failed (in premature condition) fresh install - dbUser=#### and dbPassword (is hidden).
    ************ Found Schema to Load ************
    **** Running: D:\wc\Windchill\bin\windchill.exe --java=D:\wc\Java\bin\java.exe --javaargs=[the value is hidden due to password sensitive information.] wt.tools.sql.SQLCommandTool create_ddl_wt.sql D:\wc\Windchill\db\sql3
    joining with std out thread
    std out join complete.
    joining with std error thread
    std err join complete.
    create schema returned non-zero: 1
    Installation is Aborting.  The installation cannot continue.
This is a printer-friendly version of Article 247845 and may be out of date. For the latest version click CS247845