Article - CS288807

Performing REST call with special character via the Integration Connector (OData Connector) to ThingWorx throws "Unable to Invoke Service processFeature on ThingName : Your route exchange has failed."

Modified: 06-Jul-2018   


Applies To

  • ThingWorx Platform 8.1 SP3

Description

  • Performing REST call via the Integration Connector (OData Connector) to ThingWorx throws "Unable to Invoke Service processFeature on ThingName : Your route exchange has failed."
  • Using "°" in the string filed of REST call
  • Complete error stack in the Application log 
"Execution error in service script [ThingName serviceName] : Unable to Invoke Service processFeature on ThingName : Your route exchange has failed. Service operation failed [<URL>] with status [ - The syntax of the JSON document is not valid.] "
  • Special character works fine when sending data to ThingWorx via cURL or Postman
This is a printer-friendly version of Article 288807 and may be out of date. For the latest version click CS288807