Electronic Parts Catalogs Software

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What is an electronic parts catalog?

Electronic parts catalog software is a digital catalog used to identify high-quality parts and procurement information needed by service technicians at the point of service and beyond. It is scalable, delivering up-to-date service and part information, decreasing downtime and execution time, while increasing maintenance efficiency and customer satisfaction.

The importance of having electronic parts catalog software
Whether simple or complex, an electronic parts catalog software is crafted to align with your organization's service requirements. Electronic parts catalogs are leveraged to align corporate goals and boost productivity. They allow dealerships, technicians, and planners to prepare and find the necessary high-quality information right on time at the point of service from their first visit in the field, with the goal of shortening the time spent on each visit without compromising on accuracy.
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What are the benefits of electronic parts catalog software?

Availability, scalability, and accessibility

Up-to-date and relevant content is available and accessible to users across multiple sites/groups from any device/platform at the point of service and even offline, resulting in improved customer experience and reduced distribution and costs.

Up-to-date and relevant content is available and accessible to users across multiple sites/groups from any device/platform at the point of service and even offline, resulting in improved customer experience and reduced distribution and costs.

Automated change management

Ensure engineering and manufacturing change management and most up-to-date content revisions are continuously published and made available to its end users.

Ensure engineering and manufacturing change management and most up-to-date content revisions are continuously published and made available to its end users.

Reduced errors

Pinpoints technician to the relevant product configuration-specific content, increasing their productivity and reducing errors.

Pinpoints technician to the relevant product configuration-specific content, increasing their productivity and reducing errors.

Improved procurement

Built-in integration with your ERP and e-commerce systems improves visibility and eases inventory management, as well as increasing team efficiency and reducing transaction costs.

Built-in integration with your ERP and e-commerce systems improves visibility and eases inventory management, as well as increasing team efficiency and reducing transaction costs.

Key features of an electronic parts catalog

Parts Filtering

Product Look-up

2d and 3D Parts Illustrations

Content Even Available Offline

Seamless Integration

What industries use electronic parts catalog software?

Automotive

Electronic parts catalogs (EPC) have transformed the automotive and service industry by streamlining the process of identifying and ordering parts for repairs and maintenance. Before EPC, service technicians had to manually search through paper catalogs to find the correct parts, which was time-consuming and prone to error. Now with EPCs, they rely on EPCs for accurate part identification during repairs and maintenance, increasing efficiency and cost-savings, while enhancing customer satisfaction.

Manufacturing

Factories and production facilities use electronic parts catalogs (EPC) for machinery upkeep. EPCs enhance productivity by minimizing equipment downtime. They are adaptable and can be customized for specific industries within manufacturing, making them a valuable resource for efficient maintenance and repair processes.

Aerospace

Electronic parts catalogs (EPCs) are essential for managing electronic components and subassemblies in the aerospace and defense industry. With the complex requirements, EPCs tackle wearout, counterfeit risks, and obsolescence, while ensuring configuration control and automated updates. EPCs provide a reliable, efficient way to manage parts, address industry-specific challenges, and maintain compliance with stringent requirements.

Arbortext

Arbortext is a web platform delivering current, configuration-specific service info to field techs with advanced XML search for quick, precise navigation.
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Electronic parts catalog software frequently asked questions

What is a spare parts catalog?

A digital spare parts catalog is a web-based platform designed to simplify the task of providing field technicians with the latest configuration-specific parts catalog and service information. This platform consolidates structured and unstructured data from various sources, ensuring technicians have access to comprehensive content at the point of service. It includes interactive 2D and 3D graphics of parts, along with exploded drawings, wiring diagrams/schematics, and details on superseded or alternative parts. Additionally, it incorporates technical documents, such as user manuals, service procedures, and troubleshooting guides, all aimed at enhancing technician productivity during service operations.

What is a service portal?

The service portal provides a comprehensive service delivery platform that allows users to initiate, oversee, and monitor their service requests seamlessly across all devices. It offers robust customization options to expedite and optimize the handling of service requests effectively.

PTC offers a ready-to-use service portal solution with customizable hooks, empowering customers to tailor and integrate it according to their unique business and corporate requirements.
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