Article - CS320307
Network Interface Card (NIC) missing from Network Adapters drop-down in PTC Kepware Products
Modified: 06-Dec-2023
Applies To
- ThingWorx Kepware Server 8.0 to 6.15
- KEPServerEX 5.20.396.0 to 6.15
Description
- Network Interface Card (NIC) missing from Network Adapters drop-down in KEPServerEX / ThingWorx Kepware Server
- Device Properties > Ethernet Communications > Network Adapter shows only Default option
- Windows Control Panel shows multiple network cards
- Can no longer select from multiple IPs for the Network Adapter
- After upgrading one or more devices cannot communicate showing ‘Value = Unknown and Quality = Bad (Out of Service)’
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