Article - CS325523

Java license and support for IOTGateway plug-in in PTC Kepware Products

Modified: 09-Apr-2025   


Applies To

  • ThingWorx Kepware Server 8.0 to 6.17
  • KEPServerEX 5.20.396.0 to 6.17

Description

  • Does IoT Gateway plug-in purchase include Oracle Java license?
  • Does IOT Gateway plug-in support Open JDK?
  • Which Java/SDK is supported by IOT Gateway plug-in?
  • IoT Gateway plug-in quit transmitting data to Azure IoT Hub with below Event Log error
    • Error adding item
  • IoT Gateway plug-in could not start up and below error is reported
    • KEPServerEX\IoT Gateway         Failed to launch IoT Gateway: no suitable 32-bit JRE was configured or found
  • Does IOT Gateway license include Java in Kepserver? 
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