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A PTC Technical Support Account Manager (TSAM) is your company's personal advocate for leveraging the breadth and depth of PTC's Global Support System, ensuring that your critical issues receive the appropriate attention quickly and accurately.
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ThingWorx IAM and SSO
Single Sign On (SSO) is an authentication process that grants users access to multiple websites and applications with one set of credentials.
After a user has logged into a trusted system with their credentials, SSO-enabled applications will automatically recognize the user as authorized, so they won’t have to log in again.
When a user enters the URL to an SSO-enabled ThingWorx server, they are redirected to their organization's Identity Provider's (IDP) authentication page. On a successful login, the IDP sends the user back to the ThingWorx platform with authorization granting the user access to the platform