Account Management

• Manage My Account
• PTC University Issues

Key Performance Settings

• Adoption Checklist and Best Practices
• Optimizing Performance with PLM On Demand

User Notices

• Updating Clients for Daylight Savings Time
• Promotion Request Management
• Internet Explorer 7 Notice

Billing

• Billing FAQ
• Billing Support

How To

• Move Between Contexts
• Practical Pro/ENGINEER Wildfire Best Practices with Windchill
• Using Pro/ENGINEER Wildfire with Windchill
• Organization Administration Tab Guide
• Product Templates Roles and Lifecycle Definition

Tips & Techniques

• Attend Tip & Techniques Webcasts
• Pro/ENGINEER Resource Center
• Windchill PDMLink Tools & Tutorials
• Windchill ProjectLink Tools & Tutorials
• Suggested Techniques for Pro/ENGINEER Data Management in Windchill

What's New

• What's New in Windchill 9.0 M060 (New)
• What's New in Windchill 8.0 M050
• What's New in Windchill Release M030 (video, English)
• ProjectLink M030 Workflow Routing

Technical Support

• Technical Support - Overview

On Demand Configuration Portal

• Configuration Portal Guide
• Windchill PDMLink On Demand Configuration Guide
• Login: Configuration Portal

Open a Call

• Windchill ProjectLink
• Windchill PDMLink
• Track a Call
• Change Priority
• Escalate a Call
• Search the Knowledge Base
• Signup for Knowledge Base Alerts

Enhancement Requests

• Open Enhancement Request
• Track Enhancement Request

Super User Notices

• On Demand is Live on Windchill 9.0 M060 Platform (1/18)
• On Demand Windchill 9.0 M060 Upgrade Notice #1
• On Demand Windchill 9.0 M060 Upgrade - FAQ
• On Demand Pre and Post Windchill 9.0 M060 Upgrade Instruction
• Managing Design Changes with Read-Only On Demand System (UPDATED)
• On Demand Windchill 9.0 M060 Upgrade Notice #2
• On Demand Windchill 9.0 M060 Upgrade Notice #3
• On Demand Windchill 9.0 M060 Upgrade Notice #4 (12/31)
• Technical Support Enhancements for On Demand (zip, English)
• Organization Usage Report for Organization Admins
• Product/Library Tab Disappearance for Org Administrators
• Windchill PDMLink MilSpec version scheme

System Requirements

To determine the current Windchill version of On Demand, please click on the "About Windchill" link at the bottom of any On Demand page or log a Technical Support call.

Windchill 9.0 Clients

Browsers

• Microsoft Internet Explorer 6.0 (SP1+), 7.0.5730.11 or higher
• Firefox 2.0 or higher in the 2.0.x series

Software and Operating systems (for desktop integration)

• Microsoft Windows XP (32-bit Only), Vista (32-bit Only)
• Microsoft Office 2003, or XP
• Microsoft Project 2002, 2003

For Windchill 9.0 M060:

• Pro/ENGINEER Integrations
• Pro/ENGINEER Wildfire 3.0 (M190+)
• Pro/ENGINEER Wildfire 4.0 (M060+)
• Other CAD integrations and Client Side Viewable Generation support
• AutoCAD 2008, 2009 (client side viewables)
• Autodesk Inventor 2008, 2009 (no viewables)
• CATIA V5 R16, R17, R18 (no viewables)
• SolidWorks 2007, 2008 (client side viewables)
• Siemens NX5, NX6 (client side viewables)

Windchill 8.0 Clients

Browsers

• Microsoft Internet Explorer 6.0 (SP1+), 7.0+
• Mozilla: 1.7 (Windows), 1.4.x (Solaris)

Software and Operating systems (for desktop integration)

• Microsoft Windows 2000, XP, Vista
• Microsoft Office 2000, 2003, or XP
• Microsoft Project 2002, 2003

For Windchill 8.0 M050:

• Pro/ENGINEER Integrations
• Pro/ENGINEER Wildfire 2.0 (M280+)
• Pro/ENGINEER Wildfire 3.0 (M130+)
• Pro/ENGINEER Wildfire 4.0 (F000+)
• Other CAD integrations and Client Side Viewable Generation support
• AutoCAD 2007, 2008 (client side viewables)
• Autodesk Inventor 11, 2008 (no viewables)
• CATIA V5 R15, R16 (no viewables)
• SolidWorks 2006, 2007 (client side viewables)
• Unigraphics NX4, NX5 (client side viewables)