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技术文章 - CS378522

Office 发布者失败并出现错误：配置的 LiveCycle 委托的返回值包含一个为 NULL 的 DDX。必须有 DDX 才能调用 Adobe Experience Manager Assembler 服务

已修改: 22-Dec-2022   


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适用于

  • Windchill PDMLink 11.1
  • Creo View Adapters 6.0

说明

  • Office Publisher 失败并出现错误：
配置的 LiveCycle 委托的返回值包含一个为 NULL 的 DDX。必须有 DDX 才能调用 Adobe Experience Manager Assembler 服务
  • 无法发布特定的 Office 文件
  • WVS 作业监视器日志显示：-
Oct 12, 2022 2:54:18 PM:LiveCycleDelegate: Configuration found for extension: DOCX.
Oct 12, 2022 2:54:23 PM:Return value of the configured LiveCycle delegate contained a DDX that is NULL. Must have a DDX in order to call the Adobe Experience Manager Assembler service. If the intent is to not have this particular PDF to be processed, then the delegate should return NULL.
Oct 12, 2022 2:54:23 PM:Unexpected Exception has occured
Oct 12, 2022 2:54:23 PM:End Store Document Viewable Files, Error Occured
  • BGMS WVS 日志显示：-
2022-10-13 15:34:22,878 ERROR [PublisherQueue3.PollingThread] wt.wvs.loader.EDRLoader Administrator - EDRLoader - Unexpected error
wt.util.WTException: Return value of the configured LiveCycle delegate contained a DDX that is NULL. Must have a DDX in order to call the Adobe Experience Manager  Assembler service. If the intent is to not have this particular PDF to be processed, then the delegate should return NULL.
    at com.ptc.wvs.server.util.LiveCycleUtil.processAssemblerDelegate(LiveCycleUtil.java:582)
    at com.ptc.wvs.server.loader.EDRLoader.start(EDRLoader.java:1190)
    at com.ptc.wvs.server.publish.PublishHelper.storeRepresentation(PublishHelper.java:530)
    at com.ptc.wvs.server.publish.PublishHelper.storeRepresentation(PublishHelper.java:484)
    at com.ptc.wvs.server.publish.ConvertDocument.storeDocumentRepresentation(ConvertDocument.java:436)
    at com.ptc.wvs.server.publish.ConvertDocument.publishDocument(ConvertDocument.java:212)
    at com.ptc.wvs.server.publish.PublishJob.publishPreconvertedData1(PublishJob.java:2275)
    at com.ptc.wvs.server.publish.PublishJob.publishPreconvertedData(PublishJob.java:2199)
    at com.ptc.wvs.server.publish.PublishJob.executePublishJob(PublishJob.java:1089)
    at com.ptc.wvs.server.publish.PublishJob.processJob(PublishJob.java:835)
    at com.ptc.wvs.server.publish.WVSProcessingJob.doMyJob(WVSProcessingJob.java:564)
    at com.ptc.wvs.server.publish.WVSProcessingJob.doJobInternal(WVSProcessingJob.java:525)
    at com.ptc.wvs.server.publish.WVSProcessingJob.doJob(WVSProcessingJob.java:495)
    at sun.reflect.GeneratedMethodAccessor855.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:498)
    at wt.queue.QueueEntry.execute(QueueEntry.java:231)
    at wt.queue.ProcessingQueue.execEntry(ProcessingQueue.java:312)
    at wt.queue.ProcessingQueue.execEntries(ProcessingQueue.java:898)
    at wt.queue.PollingQueueThread.run(PollingQueueThread.java:99)

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